What the agent does on a detailing call
- Answers as your shop and asks what the caller needs: interior, exterior, full detail, coating, paint correction, tint or PPF.
- Collects the vehicle. Year, make, model, size class, condition notes, and for mobile work the address and whether there is water and power on site.
- Quotes from your list. Package prices you set, with the rules you set for oversized vehicles or heavy soiling. Anything outside the list becomes a callback.
- Books it. Into the calendar slots you keep open, with a text confirmation to the customer.
- Texts the detailer. Vehicle, service, address and time, the moment the call ends.
Proven on a five-city mobile detailing operation
SentraVoice runs the phone line for a mobile detailing company serving Toronto, Vancouver, Calgary, Ottawa and Halifax. The agent maps the caller's area code to a service zone, describes coverage for that zone accurately, and texts the technician rostered for that city with the booking. Owners get the summary by email. It is the same engine every detailing client gets, sized to one city or ten.
Beyond the phone
- Texts and DMs. The same agent replies to SMS and to social media DMs on your connected platforms, which is where a lot of detailing enquiries start.
- Reminders and follow-ups. Outbound SMS for appointment reminders, maintenance wash schedules and unbooked quotes.
- Built for you, not by you. We configure every agent with your business name, tone, intake questions and scheduling rules, then keep tuning it after launch. There is no prompt builder to learn.
- Your existing number. Calls forward from the line your customers already know. Always on, overflow only, or after hours only.
- Every channel. Voice, SMS, email and social DMs, inbound and outbound, from one platform and one plan.
- Qualification and booking, not message taking. The agent asks your intake questions, offers only the calendar slots you marked open, and books the appointment on the call.
- A record of every interaction. SMS and email summary within seconds of hang-up, plus the recording and transcript in your dashboard.
- Live within 24 hours. No setup fees, month to month, cancel anytime.
Pricing for detailers
Solo and two-van operations usually run on Starter Inbound at $299 per month. Shops with multiple cities or a sales line alongside the booking line fit Professional at $899. Extra lines are $75 per line per month.
| SentraVoice plan | Monthly | Minutes | Messages | Lines | Branded agents |
|---|---|---|---|---|---|
| Starter Inbound | $299 | 100 | 500 | 1 | 3 |
| Starter Outbound | $499 | 100 | 500 | 1 | 4 |
| Professional | $899 | 500 | 1,000 | 2 | 4 |
| Enterprise | $3,500 | 3,500 | 10,000 | 2 | 7 |
Every plan includes call recording and transcription, SMS and email summaries, and at least one CRM or calendar integration. Extra minutes, messages and lines are available as add-ons. Full detail on the pricing page.