Privacy Policy

1. Introduction

Welcome to SentraVoice. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI Receptionist services.

2. Information We Collect

We collect information that you provide to us, such as when you set up an account or configure your AI agent. This includes:

• Contact information (name, email, phone number).
• Business details for agent customization.
• Call recordings and transcripts processed by our AI agents.
• Calendar and scheduling information for appointment booking.

3. How We Use Your Information

We use the information we collect to provide and improve our services, including:

• Qualifying leads in real-time during voice calls.
• Automating consultation scheduling and calendar updates.
• Generating call summaries and instant updates for business owners.
• Refining our AI's "Drew" persona to better reflect your firm's brand.

4. Data Security

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Contact Us

If you have questions or comments about this policy, you may contact us at +1 (416) 970-3443.