What the agent does on a listing call
- Answers instantly and identifies which listing the caller is asking about.
- Answers the basics. Price, bedrooms, square footage, open house times and neighbourhood facts from the listing data you provide.
- Qualifies the buyer. Budget, financing status, timeline, whether they are working with another agent, and what they are looking for beyond this listing.
- Books the showing. Into the agent's calendar with a confirmation text to the buyer.
- Hands off hot leads. Qualified buyers are texted to the listing agent immediately with the summary; everyone else lands in your CRM for nurture.
Outbound for real estate teams
Real estate is where the outbound agents earn their keep. The outbound call agent works the list you give it: past enquiries, open-house sign-ups and portal leads, called inside the hours you set, with up to 10 attempts per lead when nobody answers and callbacks made at the time the buyer asked for. SMS and email follow-up are built for your campaign when you need them. Every call has a recording, transcript and summary in your dashboard, and anyone who asks not to be called again is not.
Why speed decides real estate leads
Harvard Business Review research found companies were nearly seven times as likely to qualify a lead when they made contact within an hour, and the first company to respond wins the business 78% of the time. Portal enquiries and sign calls both reward whoever answers first. Sources are on the cost of missed calls page.
- Built for you, not by you. We configure every agent with your business name, tone, intake questions and scheduling rules, then keep tuning it after launch. There is no prompt builder to learn.
- Your existing number. Calls forward from the line your customers already know. Always on, overflow only, or after hours only.
- Every channel. Voice, SMS, email and social DMs, inbound and outbound, from one platform and one plan.
- Qualification and booking, not message taking. The agent asks your intake questions, offers only the calendar slots you marked open, and books the appointment on the call.
- A record of every interaction. SMS and email summary within seconds of hang-up, plus the recording and transcript in your dashboard.
- Live within 24 hours. Month to month, cancel anytime. A one-time setup fee equal to your first month covers the build.
Pricing for real estate
Individual agents typically start on Starter Inbound at $299 per month. Teams that want inbound coverage plus outbound follow-up fit Professional at $899, which draws four branded agents from the full menu across two lines. Brokerages with high lead volume use Enterprise.
| SentraVoice plan | Monthly | Minutes | Messages | Lines | Branded agents |
|---|---|---|---|---|---|
| Starter Inbound | $299 | 100 | 500 | 1 | 3 |
| Starter Outbound | $499 | 100 | 500 | 1 | 4 |
| Professional | $899 | 500 | 1,000 | 2 | 4 |
| Enterprise | $3,500 | 3,500 | 10,000 | 2 | 7 |
Every plan includes call recording and transcription, SMS and email summaries, and at least one CRM or calendar integration. Extra minutes, messages and lines are available as add-ons. Full detail on the pricing page.