Pricing: per agent with caller caps, or per plan with minutes

Goodcall charges per agent per month: Starter $79, Growth $129 and Scale $249, or 15% less on annual billing. Minutes are unlimited, but each plan caps unique callers at 100, 250 or 500 per month and charges $0.50 for each caller above the cap. Each agent is tied to one phone number, so a second location or second line is a second subscription. Integrations run through Zapier.

SentraVoice charges per plan with included minutes and messages. Starter Inbound is $299 for 100 minutes and 500 messages with three branded agents on one line. Professional is $899 for 500 minutes, 1,000 messages, two lines and four agents. Setup, CRM or calendar integration and ongoing tuning are included.

At a glanceSentraVoiceGoodcall
Entry price$299 / month$79 / agent / month
Usage limitMinutes and messages per planUnique callers per month, $0.50 each over cap
Second phone line$75 / line / month add-on, 2 lines on ProfessionalSecond agent subscription
Who builds the agentSentraVoice teamYou, in the logic flow builder
ChannelsVoice, SMS, email, social DMsVoice, with SMS features
OutboundOutbound call, SMS and email agentsInbound focused
IntegrationsGoogle Calendar, Outlook, major CRMs, set up for youZapier
ContractMonth to month, no setup feeMonthly or annual

Goodcall pricing and plan details are taken from Goodcall's public pricing page as of September 2026. Goodcall is a trademark of its owner and is not affiliated with SentraVoice. Check their site for current terms.

When Goodcall is the better fit

Choose Goodcall if you want the lowest possible entry price for a single inbound line, you are comfortable building and maintaining call flows yourself, and your callers are mostly repeat customers so the unique-caller cap stays comfortable.

When SentraVoice is the better fit

Choose SentraVoice if you would rather have specialists build the agent around your intake process and keep improving it, if you need texts and emails handled by the same agent, if you run more than one location or line, or if you want outbound follow-up with Do Not Call compliance handled automatically.

  • Built for you, not by you. We configure every agent with your business name, tone, intake questions and scheduling rules, then keep tuning it after launch. There is no prompt builder to learn.
  • Your existing number. Calls forward from the line your customers already know. Always on, overflow only, or after hours only.
  • Every channel. Voice, SMS, email and social DMs, inbound and outbound, from one platform and one plan.
  • Qualification and booking, not message taking. The agent asks your intake questions, offers only the calendar slots you marked open, and books the appointment on the call.
  • A record of every interaction. SMS and email summary within seconds of hang-up, plus the recording and transcript in your dashboard.
  • Live within 24 hours. No setup fees, month to month, cancel anytime.

SentraVoice plans

SentraVoice planMonthlyMinutesMessagesLinesBranded agents
Starter Inbound$29910050013
Starter Outbound$49910050014
Professional$8995001,00024
Enterprise$3,5003,50010,00027

Every plan includes call recording and transcription, SMS and email summaries, and at least one CRM or calendar integration. Extra minutes, messages and lines are available as add-ons. Full detail on the pricing page.

Frequently asked questions

Why is SentraVoice more expensive than Goodcall?

Goodcall is software you configure yourself. SentraVoice is a managed service: our team builds each agent for your business, connects your calendar or CRM, and keeps tuning the agent after launch. The plan price also covers SMS and email handling and, on Outbound and Professional plans, outbound agents.

Does SentraVoice cap unique callers?

No. Plans include minutes and messages. Add-on blocks are available if you exceed them, for example 100 extra minutes for $130 on Professional.

Can I run multiple locations on SentraVoice?

Yes. Professional includes two phone lines and extra lines are $75 per line per month. One deployment we run routes calls across five metro areas and texts the technician for the caller's region.

How long does setup take compared with Goodcall?

Goodcall is self-serve, so it depends on you. SentraVoice clients are typically live within 24 hours with the agent, forwarding and integration configured by our team.

Hear the agent on your own line before you commit.

Get Started Talk to the team